If your hosting provider offers live chat support, you are able to speak to an agent live and find out useful info or get an issue resolved timely. The advantage of using chat instead of calling to consult with a live person is that you'll need just a computer with access to the web, therefore you won't pay any fees if you are in another state or country. What's more, it will be simpler to copy and paste data such as domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the phone. The real-time chat is also a quicker approach to contact the web hosting supplier's support crew as compared to using a ticketing system. What's more, when some problem needs more time to be dealt with, you're able to do something different while you wait for assistance on the live chat, so that you will not lose time - something that is impossible when you are on the phone.

Live Chat Support in Cloud Web Hosting

As we believe that various troubles can be resolved when you chat with a live person, we provide a live chat service for all our potential and existing customers. Our chat is accessible every single day and our support agents will help you with a number of questions and situations. If you aren't our client yet, you're able to find out more about our cloud web hosting packages and the web hosting environment in general in order to make sure that your websites will operate effectively on our servers. In case you already have an account and you've got some questions or you experience any kind of troubles with any of our services, you will be able to get in touch with us through the live chat and we can provide you with the needed info or assist you to troubleshoot the problem. You'll have to open a support ticket for some troubles that need more time or the help of a sysadmin, but for a variety of common issues you'll get help on the spot.

Live Chat Support in Semi-dedicated Hosting

Thanks to the live chat support service that we provide with our semi-dedicated hosting, you'll be able to find the replies for any questions you may have or get lots of problems resolved rapidly. The service is accessible each and every day, so that you will be able to contact an agent even on holidays and weekends. If you're unsure which plan would be better for your web sites or if our innovative cloud hosting platform matches some system requirements, you can come on our live chat before you purchase anything. In case you are a present customer, you are able to receive more information about account settings, billing issues and various common technical troubles you may encounter, let's say when you cannot install an e-mail account in a client on your computer system. Our live chat can save you a lot of time regardless where you are or when you get in touch with us.