A lot of users who start using their very first web hosting account, or switch companies, frequently have questions in regards to how given operations are completed or run into problems when setting up different things such as emails, site settings, etc. This is why, some hosting providers have compiled documentation with standard questions and problems in order to help their clients receive info swiftly and seamlessly. As a result, the customer care staff members can devote more time to real problems that particular clients may be experiencing, as the solution for the minor things will be available on the Internet and customers will be able to easily solve them without having to touch base with the customer service staff. Having in-depth documentation is pretty important, particularly for new clients with no practical experience whatsoever, as the web hosting service involves an enormous number of features and many individuals can become confused about what action to take. A good knowledge base can both help you do the tasks that you wish and become aware of how the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

All Linux cloud web hosting services that we offer feature an in-depth knowledge base where you can find everything you may ever need to know in regard to your hosting account. Irrespective of whether you’re planning to create a new MySQL database, to forward a domain by means of an .htaccess configuration file or to create an email account on your desktop PC or cell phone, you can just read our help articles and all the info that you need will be there. When you visit a certain section of the Hepsia hosting Control Panel, you can see articles that are relevant to the functions that can be accessed through it. In case you want to see the whole archive of articles and get acquainted with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve done our best to cover any predicament that you could possibly confront, but if you don’t find the info that you want, you can always get in touch with us, as our technical support team is available to you 24 hours a day.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled a detailed online knowledge base for all our present and potential clients, so in case you get a semi-dedicated server plan from us, you’ll be able to find any information that you are looking for at any time. We’ve got plenty of informational help articles, which will help you understand better what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file permissions?" are simply two instances. Our instructional guides will help you do anything you wish – extract an archive, import a MySQL database, redirect a domain, and so on. Additionally, we’ve also got troubleshooting guidelines, which will enable you to discover what spurs a given problem and the viable solutions for it. If you aren’t able to send email messages or your domain name returns a 500 Internal Server Error message, for example, you can resort to our knowledge base and recover the problem very quickly. You can access the articles through any Control Panel section, as well as through the dedicated Help section.