Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Ticket Answer Warranty

  • Each ticket you post to the technical help Department will be attended to within less than 60 minutes. The popular queries shall be responded to asap. Nevertheless, if the support question you have sent needs the help of a certified technician, we’ll forward the ticket to him and will notify you about the postponement.

  • Top quality support service

  • Professional Technical Help And Support Service

  • We are working for you 24x7x365 to offer useful information and client support as well as to assist you with any trouble that you could possibly come across while managing your virtual server. We can assist you with all pre–configured software applications, like your Operating System, server administration panel (depending on the VPS type) and the Web Hosting Control Panel produced completely by us.

  • Intuitive help center

  • An Informative Help Zone

  • Each part of the Web Hosting Control Panel that comes completely free with your VPS offers you an internal collection of articles. You will see a bunch of extensive how–to tutorials and an array of step by step video guides that display all the standard web site maintenance tasks. You can obtain them by clicking on the Help or Video control keys in the top right corner of each Control Panel section.