1 hour ticket response
Chud Hosting’s team of technicians is committed to delivering rapid answers to all your queries. We’ll review your technical support ticket the instant it is received and will reply back with a solution to the problem within less than 1 hour after the trouble ticket submission. As a matter of fact, our average client support ticket response time is twenty minutes.
A First–Rate Customer Care Service
Our client support staff representatives have big experience in the Linux cloud web hosting services sector and are professional enough to supply a rapid solution to your problem. If, however, the matter at hand is not within the competence of a technical support engineer, the technical support ticket will be sent to a programmer or sysadmin for additional investigation.
A User–Friendly Help Center Section
Built into the Web Hosting Control Panel is an easy–to–navigate Help Center, which offers you different information sources. You can browse through a frequently updated knowledgebase featuring web hosting account management articles and site administration articles, check our step–by–step video tutorials or have a peek at our F.A.Q. section.
