Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center section incorporated into your Web Hosting Control Panel. It features an immense knowledge base with regularly asked questions and exhaustive instructional articles prepared by our capable tech support staff.

  • Top quality support service

  • Instructional Videos

  • If you want to see how a task is accomplished or how an issue is rectified, instead of just reading about it, examine our selection of instructional video tutorials. They address a variety of topics and will help you quickly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 customer care service with a 1–hour support ticket response time guarantee. A team of competent customer service technicians will be at your disposal to answer all the queries that you may have. During non–peak hours, a response will be supplied in even less than twenty minutes.